Soft skills are a combination of interpersonal people skills, social skills, communication skills, character traits, attitudes, career attributes and EQ (emotional intelligence quotient), amongst others. A commonly used alternative to the term ‘soft skills’ is ‘life skills’. Training of these skills often includes teaching of theory and usually involves undertaking scenarios that are designed for the specific purpose of testing an individual skill or collection of interrelated skills. The range of these skills is diverse and covers broad topics, including:
The ability to communicate your thoughts and ideas to others is considered one of the most important skills for an individual’s personal and professional life. What we say is only a small part of how we communicate. Listening, body language and the use of visual cues all form part of how we express ourselves.
One of the most important skills in business and life is the ability to manage and guide others to reach individual, team and business goals. Mentoring, delegating, giving feedback and having difficult conversations all contribute to determine how effective a leader is.
The ability to bring others to your way of thinking without the use of coercion or force is a powerful personal and professional skill. When we sell, inspire, persuade, negotiate or collaborate, we influence others’ words, actions and decisions.
Knowing how to deal with different types of people is a crucial skill that affects individuals throughout all facets of life. Effective networking, interpersonal relationships, dealing with difficult individuals, conflict resolution and personal branding are significant differentiators for people in the business world.
The importance of personal skills such as emotional intelligence, self awareness, stress management, resilience and self confidence can not be overstated. Knowledge of the self, coupled with self discipline, have immeasurable benefits to individual’s private and professional lives.
How we act and present ourselves is fundamental to individual, team and organisational success. Business etiquette, intercultural competency, diversity awareness, business ethics and time management determine how effective someone is in their work environment.
Being a creative thinker, problem solver and innovator separates the highly valued from the mundane. Lateral thinking within the work environment is a skill that applies to all roles and industries in society and can propel an organisation to become the market leader.
Click on the icons above to learn more about each skill
Immersion into virtual reality is a perception of being physically present in a non-physical world. This perception is created by surrounding the user of the VR system in images, sound or other stimuli that provide a fully engrossing total environment. The feeling of “presence” produces unique cognitive benefits that do not exist within traditional e-learning or in-person training environments.
Full immersion into VR creates higher degrees of focus, leading to greater understanding of training materials
VR is proven to deepen individual's level of understanding by altering our points of view
Specifically designed simulations allow for testing of individual’s understanding and mastery of course content
Review and analyse trainee use and understanding of course content to determine problematic areas